Financial services · FinEdge Capital
Compliance that used to take a week now takes an afternoon.
85% of document review automated. 30+ hours returned to the desk every week.
Challenge
A mid-market capital firm was drowning in KYC, SAR, and policy-document review. Analysts spent most of the week reading — not deciding. A prior vendor pilot sat unused because nobody owned change, and the data lived in three systems that did not speak.
Approach
AIDA audit flagged data access and change readiness as the binding constraints — not model quality.
We sequenced a narrow document-analysis use case with a named owner, a 30-day success metric, and a human-in-the-loop review path.
Vendor selection was independent: the winning stack was not the one that had been demoed in the boardroom.
Desk-level training ran in parallel so the tool landed as a habit, not a science project.
Outcome
What moved.
Within a quarter, 85% of routine document review ran through the new pipeline. Exception handling stayed with senior analysts. The firm now uses the same pattern for policy updates and exam-prep binders. The original vendor contract was not renewed.
“They told us the unfashionable truth: we didn't have a model problem. We had an ownership problem. Then they stayed until the hours actually came back.”
Client names are used with permission or as published composites. Every figure on this page traces to a specific engagement and can be walked through on a call. Confidential work stays unpublished.
Next step
A similar constraint?
If the problem looks familiar, the discovery call is the right next hour.