Clinical operations · Healthcare
PHI before the copilot. Then the hours come back.
Prior authorization, coding, and clinical operations. The scarce resource is not a model. It is a posture that counsel will sign and a named owner on the floor.
The constraint
Hospitals buy copilots into workflows that still run on faxes, three EHRs, and a prior-auth queue measured in days. The demo works. Thursday does not.
How AIDA is applied
Data and governance score first. If identity, minimum-necessary access, and an incident owner are missing, we stop. Literacy for the people who actually touch the work comes before a second license.
What we will not do
We will not put a generative system on PHI without a written control set. We will not sell 'AI scribes' as a strategy.
Where to start
The first move.
A Growth or Enterprise Audit, then a 90-day use case with a named clinical and operational owner. Academy modules for managers who have to live with it.
Next step
A similar constraint?
The discovery call is how we tell you whether this sector’s pattern applies, or whether yours is different.